Prerequisites for User Synchronization
To enable user synchronization between your IdP and FlexNet Operations, specific configurations and access permissions must be in place. The following prerequisites outline what’s required for a successful setup.
Activating User Sync Functionality
By default, user synchronization is disabled. To enable this feature, contact Revenera Support.
Requirements for Setting Up User Sync in FlexNet Operations
The user configuring the user synchronization for the Producer Portal and/or the End-User Portal must have a role with the Manage SAML SSO permission.
Single sign-on with SAML must be configured for the portal whose users are to be synced (Producer Portal and/or End-User Portal). For more information, see Single Sign-On Support with SAML.
FlexNet Operations supports any identity provider that complies with SCIM 2.0 and later. Examples include:
| • | Okta (https://www.okta.com) |
| • | Microsoft Entra (https://www.microsoft.com/en-gb/security/business/microsoft-entra) |
| • | Salesforce (https://www.salesforce.com). |
To enable secure communication for user synchronization between the IdP and FlexNet Operations, you must provide the following information in your IdP:
| • | Base URL—Point your IdP to the following endpoints to communicate with FlexNet Operations: |
| • | Producer Portal |
https://<siteID>-fno.flexnetoperations.com/scim/v2
| • | End-User Portal |
https://<siteID>.flexnetoperations.com/scim/v2
In both URLs, replace <siteID> with your organization’s site ID which is supplied by Revenera.
| • | API Token—Provide the access token generated by FlexNet Operations. The token can be generated in the Producer Portal (under Accounts & Users > Manage Access Tokens). The token type must be NORMAL. |
Tip:For more information about token generation, see Managing Access Tokens.