Editing Your User Profile

You can edit your profile using the User menu. (The User menu is near the System menu at the top of the Producer Portal page. It shows the user name of the current user.)

If you are not a shared user, you can edit your user profile. A shared user can only view the profile.

To view your profile or edit your profile

1. In the User menu, click your user name and then click My Profile.
2. Edit any of the following fields:
• First Name
• Last Name
• Email Address
• Opt-in to receive email: If your instance of FlexNet Operations is integrated with an external marketing tool and you want to receive promotional marketing email messages from that tool, set this option to Yes.

Note:This option does not control whether you will receive automatically-generated emails sent by FlexNet Operations based on certain event triggers, such as to communicate about new entitlements or other events.

• Old Password
• New Password
• Confirm Password
• Secret Question and Secret Answer
• Phone Number and Fax Number
• Street
• City
• State/Province
• Zip/Postal Code
• Country
• Time Zone

Your user name, accounts, and whether the user name is a Shared Login cannot be edited through the user profile.

Note:The roles assigned to you are not displayed in the Edit Profile page.

3. Click Save.

Note:To change your password, enter the old password; then enter and confirm the new password. No email message is sent reminding you of your new password. The next time you log in, enter your new password.

See Also

Changing Your FlexNet Password

If You Forget Your FlexNet Password