Entitlements Report

Note:The Entitlements report draws data from the Entitlements dataset that is used by the FlexNet Operations Data Access API. For more information, see FlexNet Operations Data Access APIs.

Tracking the trend of entitlements created each month and cumulative entitlement line items (see chart Entitlement Line Items Trend) provides visibility into customer adoption and product engagement.

Filtering entitlements by account helps identify how individual customers are adopting your product. This enables your Customer Success and Operations teams to:

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Tailor engagement strategies.

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Identify accounts needing support.

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Identify upsell opportunities.

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Monitor onboarding effectiveness.

Analyzing entitlements by product or product line gives Product Management insights into:

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Which offerings are gaining traction.

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Which products may need repositioning or enhancement.

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Opportunities to refine pricing, packaging, or feature bundling.

Example of the Entitlements report.