The Customer Growth Dashboard
The Customer Growth Dashboard shows charts for the three customer health scores above a list of accounts that shows the Key Performance Indicators (KPIs) for each account. By default, the charts and the account list include all of your accounts. If you select one or more accounts for more regular observation and add them to your watchlist, you can use the Watchlist toggle switch to include only the watched accounts in the charts and the list.
The following sections have more detail about the charts, the KPI scores, and account list, and the watchlist.
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Description |
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Describes how the dashboard charts are composed, what they show, and how the interactive elements of the chart function. This section also explains how account health-related system configuration settings affect how the charts are rendered. |
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Discusses the KPI scores in more detail. For each chart—Account Health, Renewal Health, and Consumption—this section describes how the scores are calculated and how they are rendered on the Account Health pages. |
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Describes how the accounts are listed on the Customer Growth Dashboard page and what the trend lines represent. |
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Explains what the watchlist is, how you can add or remove accounts from the watchlist, and how the Watchlist toggle alters the content of the account health charts and lists. |
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Explains what triggers an alert and what type of alerts are generated. |
FlexNet Operations 2020 R1 SP1 User GuideMarch 2020 |