Using Analytics Reports to Explore Customer Data

The Analytics Dashboard and reports—available from the Analytics menu—provide a visual representation of the most important FlexNet Operations entities related to your customer accounts and their entitlement usage. The dashboard and reports are designed to help stakeholders from a wide range of areas—from Renewals Management, Customer Success Management and Support to Product Management—identify trends.

Permissions Required for Using Analytics Functionality

A user must be assigned a role with the View Dashboard permission to access functionality available under Analytics > Reports.

Analytics Reports Topics

This section introduces the following topics:

Data Flow for Data Analytics
Analytics Dashboard
Reports
Working in Tabular View
Sorting Data in Tables
Drilldown Action in Charts
Downloading Data
Scheduling Exports
Using the Download Manager
Subscribing to Dashboards