Mapping Fields for FlexNet Operations Custom Attributes

If your organization is using custom attributes in FlexNet Operations and wants to mirror that information in Salesforce, you’ll need to manually map these custom attributes to fields in Salesforce. This differs from default FlexNet Operations attributes, which are automatically mapped (see Mapping Fields for FlexNet Operations Default Attributes).

Custom attributes must always exist in FlexNet Operations first before you can map them to corresponding fields in Salesforce. The following custom attribute entity types are supported: account, user, entitlement, and entitlement line.

When mapping custom attributes to fields in Salesforce, you can either create new fields specifically for the custom attributes or map them to existing standard Salesforce objects.

This topic explains how to:

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View existing custom attributes in FlexNet Operations. See Viewing Custom Attributes in FlexNet Operations.

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Create new custom attributes in FlexNet Operations. See Creating Custom Attributes in FlexNet Operations

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Create custom fields in Salesforce to map to custom attributes. See Creating Salesforce Fields for Custom Attributes.

Tip:Once the custom attributes and their equivalent Salesforce fields are in place, they can have any value assigned to them programmatically, using the FlexNet Operations SOAP APIs (see FlexNet Operations SOAP Web Services Guide).